We are here for you
If you run into any issues, try these troubleshooting steps first. Still need help? Email us at aspiringdesignersacademy@gmail.com.
Please note: Safari is not a supported web browser for our program. Please try using Google Chrome if you are experiencing issues.
Please note: Safari is not a supported web browser for our program. Please try using Google Chrome if you are experiencing issues.
I'm new to the course, and my link to create my login expired. What do I do now?
Check out this video on how to get a new link to create your login credentials. Allow 5 minutes after requesting a new link for our system to send it to you. Make sure you check your spam/junk folders in your email!
I need help resetting my password!
Do you need help resetting your password? Click here for a short video on how to do it!
Where do I find the link to join the weekly Live Q&A calls?
Join our private Facebook group for students who are **currently** enrolled in the course by clicking here! (Please note, once you've graduated from the course, you will no longer have access to this Facebook group or the live Q&A calls. You can find support in our other private Facebook group (Aspiring Designers Academy Momentum) with the course graduates.)
While enrolled, please make sure to come to the calls prepared with questions to make the most of your time.
While enrolled, please make sure to come to the calls prepared with questions to make the most of your time.
Why don't I have access to all of the modules in the course?
Modules open up every 7 days from the day you enrolled in the course.
Please note: Modules cannot be opened early, but if you finish ahead of schedule, please go back and re-listen.
Go to the Dashboard for an overview of the course, and to access your next module!
Please note: Modules cannot be opened early, but if you finish ahead of schedule, please go back and re-listen.
Go to the Dashboard for an overview of the course, and to access your next module!
How do I bookmark the login page, so I can easily find the course?
We encourage everyone to bookmark the login page, so you can easily locate it later on because you have lifetime access! For help on how to bookmark a website, click here for a help article.
I haven't received any emails from you. Why?
If you are not receiving emails from lauren@ttventerprises.com, you may need to look in your spam/junk folder.
You can also try this: Allow list emails in your inbox coming from lauren@ttventerprises.com. Click here for a help article. In the "From" field, the email you want to allow is: lauren@ttventerprises.com
You can also try this: Allow list emails in your inbox coming from lauren@ttventerprises.com. Click here for a help article. In the "From" field, the email you want to allow is: lauren@ttventerprises.com
